How to See Dispute Details

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    Introduction

    This video explains how to view attendance dispute request details directly from the Attendance Overview in Staffinc Suite. You will learn how to open an employee’s daily overview, access dispute information from the attendance table, and review the full dispute details—including the approval history.

    Step-by-Step Guide

    1. Log in to Staffinc Suite
      Sign in using your admin or authorized account.
    2. Open Attendance Overview
      Navigate to the Attendance Overview page.
    3. Open Daily Overview from a Date Cell with an Approved Dispute
      • Locate a date cell that has an approved dispute request.
      • Click the date cell to open the employee’s Daily Overview.
    4. Navigate to the Attendance Table
      • In the Daily Overview, scroll to the Attendance table.
      • Scroll horizontally to the right to locate the dispute-related columns.
    5. View Dispute Request Details
      • Click View Details on the dispute request you want to review.
      • This action will open the Dispute Details modal.
    6. Review Information in the Dispute Details Modal
      In the modal, you can view all information related to the dispute request, including:
      • Original attendance data
      • Dispute reason and notes
      • Dispute status and request timeline
    7. Check the Approval Layer Tab
      • Open the Approval Layer tab within the modal.
      • This section displays the approval process log, including approvers, timestamps, and approval stages.

    Closing & Benefits

    By reviewing dispute details through Attendance Overview, admins and HR teams can:

    • Validate dispute requests accurately
    • Track approval history and decision-making transparently
    • Ensure attendance corrections are properly documented

    Watching this video will help you confidently review dispute data and maintain accurate, auditable attendance records in Staffinc Suite.