How to Remove Unvisited Journey Plans in Bulk from a PJP Group

The Remove Unvisited Journey Plan feature allows administrators to remove scheduled visits that have not yet been started within an active Permanent Journey Plan (PJP) Group. This feature is useful when operational plans change, such as route adjustments, outlet closures, or schedule updates that make certain future visits no longer relevant. By focusing only on journey plans that remain in a scheduled state, administrators can update visitation targets without affecting completed or ongoing activities.

Before unvisited journey plans are removed, employees see all channels that are scheduled for their assigned PJP dates. These scheduled visits contribute to daily targets, achievement calculations, calendar indicators, channel lists, homepage previews, and map views. As long as a journey plan remains scheduled, employees can prepare for and execute the visit according to the assigned PJP schedule.

The removal process is designed to support large-scale schedule adjustments while maintaining data accuracy and auditability. Administrators can review eligible scheduled journey plans through an exported template, submit bulk removal requests, and receive validation results before changes are applied. The system supports partial success processing, preserves completed visitation records, recalculates targets automatically, and records all removal activities in the system log to ensure transparency and operational traceability.

After the removal is completed, affected journey plans are no longer available to employees on the corresponding dates. Daily targets and achievement calculations are updated automatically to reflect the revised schedule, while completed visitations remain unchanged. If all scheduled PJP visits are removed for an employee, the mobile experience automatically reverts to the standard non-PJP channel experience, ensuring employees continue to see relevant visitation assignments without interruption.

Removing unvisited journey plans helps organizations keep visitation schedules aligned with real operational conditions while avoiding unnecessary or outdated targets. Because only future scheduled visits are affected, historical visitation records and completed achievements remain intact. This allows administrators to maintain accurate planning, reporting, and performance measurement without disrupting completed work.